Team Coherence Index
The Team Coherence Index AKA Team COIN, is probably the most powerful collective self-assessment tool in our galaxy. It offers valuable support for leaders and their teams by providing insights on how the team perceives their own performance and the areas they believe need improvement.
What the tip of the iceberg reveals
- According to Gallup's State of the Global Workplace report, 85% of employees are not engaged or actively disengaged at work. The economic consequences of this global "norm" are approximately $7 trillion in lost productivity.
- A Team Coaching International research based on the analysis of 3,307 team assessments from the years 2008 to 2017 revealed that only 10% of teams rated themselves as being 'high-performing'
- A recent study conducted by Atlassian showed that: 91% of people attending team meetings daydreamed, 73% did other work, and 39% slept. The study calculated that in US only over $37 Billion dollars lost in unnecessary meetings
Team COIN is focused on 3 major areas:
- It reveals how the team is self-assessing 25 team dynamics elements in regards with their operational & relational framework, engagement level, beliefs and values and the stakeholders universe
- It shows what is the level of agreement within the team, looking through a Likert-type scale
- It pinpoints where the team sees the opportunities for developing to improve results and become a Dream Team
Who needs to use Team COIN?
Leaders, CEOs, Managers who really care about the voice of their teams, are interested in learning more about how the teams perceive important elements in their environment and what are the opportunities for development and increase results
C-level HR executives, HR Directors, HR Business Partners and Managers who are looking for a better tool to support the growth of the teams in their organizations
Entrepreneurs, Founders and Owners of small businesses who are starting up or growing and are interested in having a better understanding of the teams to make sure they are aligned with their vision, mission and values
Team Coaches working with leaders and their teams to offer them an additional tool for assessing and laying the foundation for a customized coaching partnership
The 5 Pillars of Team COIN
Operational Framework
Looking through this lense, Team COIN identifies how the team perceives clarity of roles, leadership structure, decision making, systems & processes and tools & resources management.
Relational Framework
It’s about how the team members view the quality of their interactions through direct and open communication, managing conflict, holding each other accountable and facilitating the team energy and information flow.
Team Engagement
Assessing the collective alignment to team’s purpose and goals, the sense of belonging, being optimistic about the future and proactive in decisions and actions to create it.
Beliefs & Values
Learning about team’s culture and main collective values such as trust, respect & camaraderie that support a safe environment for working together.
Stakeholders Universe
Going deeper into the systemic dimension, the fifth area of interest is looking at the team’s interdependencies with major stakeholders such as shareholders, founders, clients, suppliers, partners and resellers.
Why Team COIN is one of the best tools you can offer your team?
- Viewing the team as a whole, a unique entity, Team COIN clearly reveals a holistic picture unbiased by individual perspectives
- It's a self-assessment tool based on a Likert-type scale, not an artificial benchmark diagnostic
- All content is strictly confidential and the answers are anonymous, offering a team perspective and allowing team members the opportunity of fully expressing their opinions
- The assessment is done online by each team member and it takes 30 minutes, on average
- The aggregated data is compiled by us and delivered as a report to the leader of the team
What is a Likert-type scale?
Named after its inventor, psychologist Rensis Likert, the Likert scale is a psychometric scale commonly involved in research that employs questionnaires. It is the most widely used approach to scaling responses in survey research.
When responding to a Likert item, respondents specify their level of agreement or disagreement on a symmetric agree-disagree scale for a series of statements. Thus, the range captures the intensity of their feelings for a given item. As such, Likert scales have found application in psychology and social sciences, statistics, business and marketing.
4 Easy steps to start with Team COIN
1. We discuss with the team's leader what specific areas the assessment to be focused on and customize it accordingly
2. We deploy the survey via a highly secure enterprise-grade platform to the team members that fill-in the content through a anonymized link
3. We compile the data into a report and explore the insights together with the leader and the team
4. If the leader decides a team coaching program is suitable, we co-design the next steps
How about privacy and security?
We got you covered! Team COIN runs on Qualtrics XM – the most advanced, enterprise-grade encrypted research platform in world. Companies like Microsoft, IBM, Sony and Toyota use their platform, as well.
Here’s more security information, should you need it: Qualtrics uses Transport Layer Security (TLS) encryption (also known as HTTPS) for all transmitted data, hosted by trusted data centers that are independently audited using the industry standard SSAE-18 method. They also have ISO 27001 certification for Information Security Management System.
Qualtrics is part of SAP, one of the largest global software companies.
What Leaders Say
3 Practical Benefits of Team COIN
Please consider the following immediate benefits for your team that you can expect after deploying the Team COIN:
- By self-reflecting on important areas of the team's current status, team members immediately start to identify new avenues for improvement
- Because the insights are coming from within the team, team members are empowered and committed to working on improving the areas they discovered; they own the responsibility, as a team
- Team members become more aware of the importance of aligning their values and beliefs, collective goals and purpose and start working on new solutions
Here's to a huge ROI
Trust pays off
Acording to ADP Global Study of Engagement on 19,346 full-time and part-time employees across 19 countries, an employee is 12 times more likely to be Fully Engaged if he or she trusts the team leader
hear their voice
Using Team COIN the team’s voice is heard and valuable insights are revealed. According to Betterworks’ Continuous Performance Management® Survey, 65% of managers wish they had a way to collect feedback from their teams
lower attrition
Because of it’s huge cost, lowering attrition is a permanent concern for every leader. 2020 LinkedIn Global Talent Trends shows that companies rated highly on purposeful mission saw 49% lower attrition
sustainable growth
Having a holistic view on the team dynamics and interfaces is the foundation needed to developing a collective mindset for continuous improvement and sustainable growth